Effective Date: 18 September 2025

Hormone Balance Centers ("Company,” "we,” "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, telemedicine services, and treatment programs.

1. Information We Collect

We may collect:

Personal Information: Name, email, phone number, date of birth, billing details, medical history, and information you provide during consultations.
Health Information: Hormone test results, treatment responses, prescriptions, and related data necessary for care.
Technical Data: IP address, browser type, device identifiers, and interactions with our website.
Cookies & Tracking: Used to enhance user experience and monitor site performance.

2. How We Use Your Information

We use your information to:

Deliver personalized hormone replacement therapy and related services.
Schedule and manage consultations (including telemedicine)
Communicate about treatment, billing, and support.
Ensure regulatory and medical compliance.
Improve our website and patient experience.

3. Information Sharing

We do not sell your personal data. We may share your information only with:

Licensed medical providers are responsible for your treatment
Trusted third-party vendors (e.g., labs, payment processors, IT services)
Legal or regulatory authorities, when required by law

4. Data Security

We implement strict security measures to protect your medical and personal information. While we use industry-standard practices, no online transmission is completely secure.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

Access or correct your personal data
Request deletion of records (subject to medical/legal retention requirements)
Opt out of marketing communications.

6. Telemedicine

If you participate in telemedicine services, your health information is transmitted securely in compliance with HIPAA and relevant regulations.

7. Updates

We may update this Privacy Policy from time to time. The current version will always be posted on our website.

8. Contact Us

For questions about this Privacy Policy, contact us at:

Hormone Balance Centers

465 E 1000 S, Pleasant Grove, UT 84062

(800) 836-0894

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